Each Kozakworks piece is made from natural wood using a mix of precision CNC carving and careful hand finishing. After the carving process, our team sands, finishes, paints selected details, inspects, and prepares every item by hand. This allows us to create detailed carved artwork while still keeping the warmth and character of a hand-finished piece.

Yes. Many of our products can be personalized with a free engraving on the back. You can add a name, date, short blessing, dedication, or a meaningful message.

Yes. Some of our most popular pieces are already stocked in the USA and can be delivered faster than made-to-order items.

You can browse them here: Items Available in the USA. If you need a gift by a specific date, feel free to contact us before ordering — we’ll help you choose the best available option.

Yes. We ship our handcrafted wooden icons, crosses, Christian wall art, and home decor to customers with free shippng worldwide. After production, shipping to the USA usually takes about 8–10 business days, depending on the destination, carrier, customs processing, and seasonal worldwide

For all U.S. orders, import-related costs are handled in advance, so customers do not need to pay extra customs fees upon delivery. If you have concerns about your specific order, please contact us before purchasing.

Most items are made within about 5–7 business days before shipping. Personalized or larger pieces may take a little longer, especially during busy seasons such as Christmas, Easter, First Communion season, and wedding season

Yes. Many of our religious pieces are chosen by Catholic, Orthodox, and Christian families for home prayer spaces, living rooms, bedrooms, churches, and meaningful gifts. If a specific tradition is important to you, please check the product title and description or contact us before ordering.

Personalized items are usually not returnable unless they arrive damaged or there was a mistake on our side. Since these pieces are made especially for you, please double-check names, dates, and engraving text before placing your order.

Please contact us as soon as possible and send photos of the damaged item and packaging. We will review the issue and help with a replacement or another appropriate solution.

Most of our pieces are made from natural oak wood. Oak is strong, durable, and has a beautiful natural grain, which makes every item slightly unique. Some details may include hand-painted accents, gold tones, or protective finishing depending on the design.

No, and that is part of the beauty of natural wood. Since every piece of oak has its own grain, color tone, and texture, small natural variations are normal. Your item may look slightly different from the photos, but it will have the same design, quality, and overall appearance.

Our pieces are carved in wood, not simply printed on a flat surface. Many designs have a raised relief texture and detailed carved elements. Some items may also include hand-painted accents to bring more depth and warmth to the design.

Engraving is usually placed on the back of the item, so the front remains clean and focused on the sacred image or design. This makes the message personal without changing the appearance of the artwork.

You can engrave names, dates, short prayers, Bible verses, family dedications, or simple blessings. Popular examples include:

“God Bless You”
“First Holy Communion 2026”
“Bless This Home”
“With Love from Grandma and Grandpa”
“May God protect your family”

Short messages look best. We recommend keeping engraving text simple and meaningful so it remains clean and easy to read. If your message is longer, we may adjust the layout to make it fit as nicely as possible.

If you would like to review the engraving before production, please leave a note when placing your order or contact us shortly after purchase. We will do our best to help before the item goes into production..

Many items are made to order, especially personalized pieces. Some popular designs may be available in stock, but we still carefully inspect and prepare each item before shipping.

In some cases, yes. If you have a custom idea, a special size, or a specific religious image in mind, please contact us before ordering. We will let you know if it is possible and whether there is an additional cost.

Please contact us as soon as possible. If production has not started yet, we can usually help with changes. Once the item has been carved, painted, engraved, or shipped, changes may no longer be possible.

If your order has not entered production, we may be able to cancel it. Personalized and made-to-order items cannot always be canceled once work has begun

After production, shipping to the USA usually takes about 8–10 business days, depending on the destination, carrier, customs processing, and seasonal workload.

Yes. Once your order ships, you will receive tracking information so you can follow the delivery progress.

Shipping delays can sometimes happen due to customs, weather, holidays, or carrier issues. If your package has not updated for several days, please contact us. We will help check the tracking and guide you through the next steps.

Yes. You can enter the recipient’s address at checkout. If you would like the item to be sent as a gift, please leave a note with any special instructions.

Most wall pieces are designed to be displayed on a wall and may include hanging hardware or a prepared hanging option. Please check the product description for the exact details of each item.

Some smaller pieces may work well on a shelf, mantel, desk, or prayer table ans some have a stand included. If you want a piece specifically for standing display, please check the product details or contact us before ordering.

For a small prayer corner or bedroom, a smaller size may be enough. For a living room, entryway, or above a mantel, a larger piece usually creates a stronger focal point. If you are unsure, measure the wall space before ordering and compare it with the dimensions listed on the product page

We do our best to show colors accurately, but they may look slightly different depending on your screen, lighting, and the natural tone of the wood. Hand-painted details and wood grain may also vary slightly from piece to piece.

Keep your piece indoors, away from direct moisture, extreme heat, and long exposure to direct sunlight. To clean it, gently wipe with a soft dry cloth. Avoid harsh chemicals, water, or abrasive cleaners.

We recommend indoor use only. Bathrooms, outdoor areas, and very humid spaces may affect the wood and finish over time.

Yes, our pieces are finished to help protect the surface and enhance the natural beauty of the wood. However, they should still be treated as indoor decorative and devotional items.

Please contact us with your order number and photos of what you received. If we made a mistake, we will help make it right.

We want you to feel confident and happy with your purchase. If something is wrong, please contact us and explain the issue. We will do our best to find a fair solution

You can contact us through the contact form on our website or by replying to your order confirmation email.
You can also reach us on WhatsApp at +380673135390. Please include your order number if your question is about an existing order.